Frequently Asked Questions
Below you’ll find answers to some of the most common queries we receive. We understand that may have questions, and we’re here to help clarify any concerns you might have. If you don’t find the information you’re looking, feel free to reach out to us directly!
When will my yard greeting be delivered?
ROCK YOUR BLOCK will deliver and set up your yard card celebration rental usually after 530pm the night before your celebration and pickup/remove the day after your celebration unless additional days are purchased. (On weekends and holidays, we do some early morning set up).
Does someone need to be home when the yard card celebration is installed or picked up?
You do not have to be home for the set up or pick up of your yard card unless you live in a gated area. But, we do ask if the sign is a surprise to please make sure someone at the residence knows.
Do I need to do anything to the yard before you set up?
If it’s dry you can help us by watering your yard before we arrive to set up your yard card, this helps to soften up the ground. If you are having yard work done by a crew or yourself, PLEASE complete before we set up the yard card. PLEASE DO NOT MOW YOUR GRASS or WEED EAT WHILE THE SIGN IS IN YOUR YARD THIS CAN RESULT IN DAMAGED OR STAINED SIGNS. ** Damage fees may apply
Where do you deliver?
We deliver to most of St. Clair County and surrounding areas. Some of the areas we service include, Belleville, Caseyville, Columbia, Collinsville, Dupo, Fairview Heights, Freeburg, Hecker, Mascoutah, Millstadt, New Athens, Red Bud, Saint Libory, Smithton, Shiloh, Swansea, Waterloo – Check with us if you don’t see your area!
Do you deliver on Saturdays or Sundays?
We will set up your yard card any day of the week, typically after 530pm, however on weekends most set ups are in the morning. We will advise a time period on the weekends.
What occasions can I get yard greetings for?
WE LOVE TO CELEBRATE ALL THINGS! Just Ask…. Examples include -Birthdays / Graduations / Anniversary's / Special Events / Baby Announcements / Weddings / Open Houses / School Events / Church Events / Parties / Milestones / Homecoming & Prom / Sporting Events
What themes can you do?
Please check our inventory document on our site. We are always getting new pieces in but we have balloons, cakes, gifts, cupcakes, streamers, fireworks, sports (Cheer/Soccer/tennis/hockey/golf/basketball/baseball/ fishing, hunting ask we probably have it), Food, Drinks, Chick-fil-A, Tiktok, Facebook, Dinosaurs, Liquor, Beer, Fashion/Makeup, Flowers, casino, Animals (Dog, Cat, Horse, Frogs ect) mermaids, pirates, Disney, movie, paw patrol, space, shopper, Hawaiian/Tropical, Princess, gamer, Fortnite, new drivers, Sweet 16, Super 16, 21st Birthday, New Home, gender reveal, wedding/engagement, first responder/nurse/doctor, teacher/school, memorial, veterans, fall, Christmas, Halloween, Thanksgiving, Mothers day, Fathers day, Easter and so much more.
What happens if the signs are damaged?
Rock Your Block takes pride in our signs. The quality of our signs is part of our unique displays. Please help us take care of our signs while they are in your yard, they will be collected and reused for other celebrations. We ask that you not request yard cards for areas that would invite vandalism or theft. We reserve the right to refuse to deliver yard cards to areas we feel are at risk. Damaged signs due to mowing | weed eating, or any vandalism will be charged a minimum of $50 with an additional $20 for each damaged piece.
Have more questions?
Please use the form below and we will reach out shortly.
